Alert: Notice: Monthly Protected Learning Time Closure

*27th AUGUST 2025 CLOSED UNTIL 11AM FOR TRAINING.*

The Practice will be closed on the morning of the last Wednesday of each month (except May and December).
* Phone lines will redirect to Out of Hours until 11am.
* Clinics will run as normal from 2pm.
* The Dispensary/Pharmacy remains open as usual. See our full opening times

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Mattishall & Lenwade Surgeries

Welcome to our Practice

We’re here to make accessing your healthcare simple and convenient. From checking surgery times to ordering repeat prescriptions, our website is designed with you in mind.

Our friendly team is ready to help with everything from minor illnesses to managing long-term conditions. Together with our patients, we aim to provide the best care possible — in the clinic and online.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Welcome to Anima.

Our new online triage and appointment system designed to help you quickly get the care you need.

What is Anima?

Anima is a secure online system that allows you to submit your medical requests directly to our team from your phone, tablet, or computer. Whether you’re asking for an appointment, a sick note, or updating your details, everything goes straight to our triage team, ensuring your request is reviewed and actioned as efficiently as possible.

You’ll be asked a few simple questions about your symptoms or request, and this information helps us make sure you’re seen by the right person at the right time.

You can use Anima to:

  • Get help with medical problems
  • Ask for sick notes or update personal details
  • Submit non-urgent clinical or administrative requests
  • Avoid waiting on hold—no more queuing on the phone

If you call reception, our team will go through the exact same questions with you over the phone, using Anima on your behalf – so whether you submit it yourself or call us, the process is the same.

Anima is part of our commitment to making your care faster, easier, and more convenient, while helping our team manage demand safely and fairly.

You can continue to book your routine blood tests, annual reviews or anything else a practice nurse can see you for via SystemOnline or by calling our reception team.


Ordering online or using a green paper slip

Questions regarding your medications/prescription

Pharmacies offer many services, think Pharmacy First


How to request a sick note online

How to find a result of a test

Chase referral information

We are receiving a significant number of requests for ADHD and autism referrals. We ask that before contacting us you read the following page we have written which explains the process.


Essential Information for New Patients

Use our online form to register as a new patient

Let us know if your details have changed

veteran-friendly-accreditation

Try the NHS App Today!

Meet the staff who work at our surgeries

Services we provide as a Practice and how you can access them

Where we are and accessibility information


Our Practice Latest News

Cessation of Medication Delivery Service

As of 1 August 2025, we will no longer be able to provide the free medication delivery service that many […]

Tirzepatide (Mounjaro®) availability on the NHS

We understand the media is reporting that Mounjaro is now available under the NHS, however this is ONLY to a […]

Important Update to Asthma Treatment Plans for some patients

We are contacting some of our patients who are prescribed an inhaler to inform them via a text message of […]

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