Dispensary and Pharmacy staff work together to deal with all matters relating to medication.
- Mattishall Dispensary - 01362 858585
- Mattishall Pharmacy - 01362 858540
- Lenwade Dispensary - 01603 870456
Order Repeat Prescriptions
If you are taking regular medication, your doctor may allow the prescription to be repeated on request up to a certain number of times. You will receive a slip of paper on which your repeat medicines are listed.
Patients can now order repeat medication by accessing via the link at the top of this page (patients can request to register at Mattishall or Lenwade Reception).
Patients can also order by phone;
For Mattishall please call 01362 858585 and press 1 to leave a request for your items along with your name and date of birth. Or press 2 to speak to a member of staff with a medication query between 09:30 and 11:30 and 15:00 and 17:00 Monday to Friday.
For Lenwade please call 01603 870456 to leave a request for your items along with your name and date of birth. Or press 2 to speak to a member of staff with a medication query between 11:00 and 12:00 Monday, Tuesday, Thursday or Friday and between 14:00 and 16:00 on a Monday afternoon.
Patients should be aware that the line is often very busy before and after weekends and holiday periods.
You can return your printed repeat medication slip with the items you require ticked.
We operate a prescriptions delivery service for housebound patients. Patients need to register for deliveries and continue to order items in plenty of time and for delivery at each request.
We offer a repeat ordering service for patients on regular medication. Patients need to sign up to the service with a member of the Dispensary staff.
Currently, prescriptions are ready for collection within 2 working days (excluding weekends and Bank Holidays).
Over the Counter Medication - via the Pharmacy
During opening hours a pharmacist is on duty who may be able to help you with minor illnesses, or advice, saving the need to make an appointment with a doctor or nurse. Our pharmacists are well qualified, trained and experienced, and can offer advice on medication available without a prescription. Click here for more information on our pharmacy services.
Many self-limiting conditions can be treated by self-care. More information can be found in this Self-Care Policy
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.