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Appointments

Patients can now book an appointment during surgery hours by telephoning reception, visiting the surgery or by accessing SystmOnline via the link at the top of this page (limited Mattishall appointments only but availability will be extended to Lenwade and a greater choice of times as more patients use this method of booking. Patients can request to register at Mattishall Reception)

Appointments can be pre-booked up to one month in advance or emergency appointments are available on the day by calling at 08:30 for morning surgery and at 12:00 for afternoon surgery.

A normal appointment is for one person and there is only time to deal with one problem. However, if you feel you need more time please tell the receptionist when booking.

At Mattishall

  • Doctor 08:30 – 11:00 and 14:00 – 18:00
  • Nurse 08:30 -12:20 and 14:00 – 18:00

At Lenwade

  • Doctor 08:30 – 11:00 Monday/Tuesday/Thursday/Friday and 16:00 – 18:00 on Mondays
  • Nurse 08:30 – 11:20 Monday/Tuesday/Thursday/Friday and 14:00 – 18:00 on Mondays

Emergencies

In an emergency telephone Mattishall Surgery on 01362 850227. A doctor will attend emergencies at all times. However, this can cause major disruption of surgeries and disadvantages other patients. In extreme emergencies it is appropriate to dial 999 and ask for an ambulance.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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